Support Team Setup & Hiring
Define the roles, find and assess the people, and structure their first 90 days.
Who this is for
Founders who need to build a support team and have no HR function or support leadership experience in-house.
Common problems
- Not sure which roles to hire first
- No job description, scorecard or interview structure
- No time to source and screen candidates
- New hires get no structured onboarding
What I can do
- Role definition and job descriptions
- Candidate sourcing where there is no HR support
- Screening, shortlisting, interview design and interviews
- Scorecards and hiring recommendations
- Onboarding and training structure
Examples of work
Sample methodology and deliverable formats, not client results.
- Support hiring scorecard (sample)
- Support QA scorecard (sample)
What you may need to provide
- Company and role context
- Decision-makers for final interviews
- Compensation range and hiring constraints
Engagement style
Project-based, per role or per hiring round.
Rates and estimates are agreed in a written proposal before any payment or work.
Discuss building a support team